FAQ
Are all Rabbat products authentic?
Yes. 100%.
Rabbat sells authentic products only. Authenticity isn't an upgrade, add-on or option here — it's the standard.
Why are some Rabbat prices lower than other stores?
Our sourcing allows us to offer selected authentic products at highly competitive prices. A lower price doesn't mean lower authenticity.
Same authenticity. Better opportunity.
Do you have a physical store?
Yes. Rabbat isn't online-only.
You can visit our Rabbat store in Ramallah and experience the collection in person.
Do you deliver across Palestine?
Yes, we deliver to available areas across Palestine. Delivery time and cost depend on your location.
How do I know my size?
Use our Size Guide as a starting point. Since fit can differ between brands and silhouettes, you can also contact our team before ordering for help choosing your size.
Can I exchange my size?
Eligible products can be exchanged according to our Returns & Exchanges policy, subject to availability and the condition of the returned item.
The pair I want is sold out. Will it come back?
Maybe — but not always.
A big part of Rabbat is finding pairs that aren't everywhere. Some products return; others may never be restocked.
If you want it, don't assume it'll wait.
Do you sell limited or hard-to-find pairs?
Yes. Rabbat regularly carries selected limited, uncommon and hard-to-find pairs alongside everyday releases.
Can I order through Instagram or WhatsApp?
Yes. You can contact our team directly for product questions, sizing assistance and order support.
How can I contact Rabbat?
Reach us through Instagram, WhatsApp, or the contact links in the footer.
We'll help with sizing, products, orders, exchanges and anything else you need.